Pengaruh Harga Ms Glow terhadap Kepuasan Konsumen

Chandra Puspita Dewi

Sari


As people's spending power rises, so does the scope of the cosmetics industry, which is benefiting from advances in technology and more cutting-edge variations of existing products. Because of this, cosmetic manufacturers in Indonesia are now able to compete fairly in the local cosmetic brand section in Indonesia. This is due to the fact that demand has been on the rise over the past two years, which has led to an increase in the number of people purchasing cosmetics within Indonesia. The purpose of this research is to investigate the relationship between the pricing of Ms. Glow cosmetic items and the level of customer satisfaction with regard to product quality control factors. Quantitative study was conducted, and a total of one hundred people from the city of Sampit who had previously purchased Ms. Glow goods served as responders. In this study, the method of sampling that was carried out was known as snowball sampling. It is possible to draw the conclusion that there is a positive and significant effect of price on consumer satisfaction based on the findings of this study, which indicate that the value of the sig t-test was 0.000, which means that the significance level was less than 0.05. This indicates that there is a correlation between the price of a product and the degree to which customers are satisfied with that product.


Kata Kunci


price, customer satisfaction, product quality

Teks Lengkap:

PDF

Referensi


Aditya. (2020). Pengaruh Kualitas Produk, Promosi Dan Tempat Terhadap Kepuasan Pelanggan Produk Kecantikan Merek Innisfree Dan Nature Republic Di Wilayah Jakarta Utara. Institut Bisnis Dan Informatika Kwik Kian Gie Jakarta.

Anggraini, L. N., Kustiyah, E., & Sudarwati. (2019). Pengaruh Kualitas, Harga Dan Citra Produk Terhadap Kepuasan Pelanggan Pada Produk Kosmetik Wardah (Studi Pada Mahasiswi Fakultas Ekonomi Islam Batik. Ilmu Manajemen Dan Akuntansi, 7.

Bilgies, A. F. (2016). Peran Kualitas Produk, Harga Dan Kualitas Layanan Terhadap Kepuasan Pelanggan Billagio Skincare Clinic Sidoarjo. Ekonomi Universitas Kadiri, 1. Https://Doi.Org/Http://Dx.Doi.Org/10.30737/Ekonika.V1i1.7

Dewi, C. A. S. (2018). Pengaruh Store Atmosphere Dan Kualitas Pelayanan Terhadap Kepuasan Konsumen Solaria (Survei Pada Konsumen Solaria Cihampelas Walk Bandung). Universitas Pasundan Bandung.

Handayani, L. S., & Hidayat, R. (2022). Pengaruh Kualitas Produk, Harga, Dan Digital Marketing Terhadap Kepuasan Pelanggan Produk Ms Glow Beauty. Ikra-Ith Ekonomika, 5(2), 135–145.

Kumalasari, R. (2019). Pengaruh Harga Dan Label Halal Terhadap Minat Pembelian Produk Kosmetik Herbal Penawar Alwahida Indonesia (Hpai)(Studi Kasus Di Pondok Pesantren Al. Institut Agama Islam Negeri Ponorogo.

Marbun, N. (2020). Pengaruh Citra Merek Dan Kualitas Produk Serta Harga Terhadap Keputusan Pembelian Produk Kosmetik Oriflame Pada Mahasiswa Universitas Hkbp Nommensen Medan. Universitas Hkbp Nommensen Medan.

Novianti, Y., & Purba, T. (2020). Pengaruh Kualitas Produk, Brand Image Dan Kualitas Pelayanan Terhadap Kepuasan Konsumen Pada Produk Kosmetik Wardah. Makarioz.Sciencemakarioz.Org, 5(2).

Nurdin, S., & Setiani, P. N. C. (2021). Penggunaan Label Halal Dan Harga Dalam Meningkatkan Keputusan Pembelian Produk Kosmetik (Studi Pada Masyarakat Kota Bandung). Jurnal Sain Manajemen, 3(2), 111–122. Https://Doi.Org/10.51977/Sainsm.V3i2.573

Prayogo, B., & Khairina Batubara, Z. (2021). Pengaruh Kualitas Produk, Citra Merek Dan Harga Terhadap Kepuasan Konsumen Pada Produk Kosmetik Wardah. Jurnal.Una.Ac.Id, Vol 2 No 2.

Sulistiyawati, N. (2016). Pengaruh Kualitas Produk, Harga Dan Label Halal Terhadap Kepuasan Konsumen Kosmetika Wardah Di Yayasan Pondok Pesantren. Universitas Islam Negeri Sunan Ampel Surabaya.

Widyarsih, C. P. (2021). Pengaruh Harga, Kualitas Produk Dan Label Halal Terhadap Kepuasan Konsumen Pada Mp Skincare Clinic Lodoyo. Universitas Islam Negeri Sayyid Ali Rahmatullah Tulungagung.

Yanti, R., & Sahmudi, A. (2021). Analisis Kualitas Pelayanan Dan Harga Terhadap Kepuasan Pelanggan Pada Toko Kosmetik Keyfha Di Kabupaten Tapin.




DOI: http://dx.doi.org/10.56589/keizai.v3i2.301

Keizai

Gedung Fakultas Bisnis, Universitas Darwan Ali, JL. Batu Berlian, No. 10, Sampit, Kabupaten Kotawaringin Timur, Provinsi Kalimantan Tengah, 74325

  Lisensi Creative Commons
Ciptaan disebarluaskan di bawah Lisensi Creative Commons Atribusi 4.0 Internasional.

Web Analytics Made Easy - Statcounter View My Stats